Prof.Dr. EL-Sayed EL-kady, the university president decides to establish services offices for the citizens who go to the university hospitals in order to solve their problems. EL-kady stresses that there will be many employees whom they are assigned by him to help the citizens in addition to referring the complaints and the suggestions of the citizens to the university president directly.

The exhibition of china and the Arab countries witnesses many scientific sessions including a workshop about the energy and the smart cities in which many energy scientists from the Arab countries and China take part in. Benha University’s delegation under the presidency of prof.Dr. EL-Sayed EL-Kady participates in the session and prof.Dr. Tamer Samir, the professor in the faculty of engineer and the dean of the faculty of applied arts shows Egypt’s experience in the field of energy in addition to showing Egypt’s experience in setting up the new administrative capital that gets Egypt into the age of smart cities. 

During his three- hour tour in the university hospital, prof.Dr. EL-Sayed EL-Kady, the university president decides to give the employees in the university hospital a two-day bonus in appreciation of their efforts in the feast. The university president heaps praise on the way the employees treat the patients nicely in addition to congratulating them on the occasion of the feast.